A Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre supports the housekeeping and laundry teams by handling guest requests and ensuring everything runs smoothly.
Responsibilities:
- Support Team: Help the housekeeping and laundry teams with daily tasks.
- Maintain Standards: Keep high standards in all housekeeping and laundry areas.
- Monitor Performance: Check the appearance and performance of team members and provide training.
- Guest Service: Ensure rooms are ready and guests' needs are met promptly.
- Manage Supplies: Control inventory of uniforms, linens, and other supplies.
- Guest Requests: Fulfill special requests like flowers or embroidered linens for guests.
- Lost and Found: Manage lost and found items and handle donations.
- Uniform Care: Ensure uniforms are clean and in good condition.
- Document Control: Handle paperwork and coordinate within the department.
- Laundry Service: Manage guest laundry services and track laundry expenses.
- Fill In: Step in for laundry attendants when they are on leave.
Requirements:
- Skills: Good planning, organization, communication, and attention to detail.
- Experience: Previous experience in laundry or housekeeping.
- Tech Savvy: Basic computer skills, including Microsoft Office.
- Customer Service: Commitment to high-level customer service and cleanliness.
- Teamwork: Ability to work well with others and maintain a positive attitude.
Preferred:
- Luxury Experience: Experience in a luxury hotel is a plus.
- Positive Attitude: A friendly and professional approach.
About Waldorf Astoria:
Waldorf Astoria is known for providing personalized service and a luxury environment. If you can offer exceptional customer service and enjoy a high-quality work environment, join our team and grow with us.
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