Receptionist Jobs for male and Female with Education of 10th standard

Job Description

Job Category: Rooms & Guest Services Operations

Location: Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates

Schedule: Full-Time

Remote Work: No

Relocation: No

Position Type: Non-Management

Position Summary:

Guest Services:

Process guest check-ins: Confirm reservations, assign rooms, and issue and activate room keys.

Handle all payment types: Room charges, cash, checks, debit, or credit.

• Process check-outs: Resolve any late or disputed charges.
• Answer and handle guest calls, messages, requests, questions, or concerns.
• Coordinate with Housekeeping to ensure rooms are ready for check-in.
• Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
• Provide guests with directions and information about the property and local attractions.
• Run daily reports: Track arrivals and departures, identify special requests, and check reports for accuracy.
• Complete cashier and closing reports in the computer system.
• Cash guests' personal checks and traveler's checks.
• Count and balance cash at the beginning and end of the shift.
• Balance and drop receipts according to Accounting specifications.

Safety and Professionalism:

• Follow all company safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.

Physical Requirements:

Stand, sit, or walk for extended periods.

Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Perform other reasonable job duties as requested by supervisors.

Preferred Qualifications:

Education: High school diploma or G.E.D. equivalent.

Work Experience: No related work experience required.

Supervisory Experience: No supervisory experience is required.

License or Certification: None

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